Top C-Suite Misconceptions about Disaster Recovery Services

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By Joe Conlin, Senior Solutions Engineer, TierPoint

Disaster recovery is a big topic in executive circles these days, fueled by almost weekly examples of what happens when IT systems fail.  We’ve seen it in retail, banking and most recently, the airline industry.  In July, Southwest Airlines delayed or canceled more than 10,000 flights.  Right after that, Delta grounded or delayed 2,500.  The cost?  Not just a blow to the bottom line, but the long-lasting ill will of customers burned by the flame-out.

Why does this repeatedly happen?  The complexity of most companies’ IT systems makes it a foregone conclusion.  In the IT industry, we don’t deny systems will fail, in fact we know they will.  The only course of action is to have a good disaster recovery (DR) plan in place to minimize the impact. Continue reading

The Cloud is Changing Our Business

By Dori Degenhardt, TierPoint

IDC predicts cloud IT infrastructure spending will grow at CAGR of 15.1% from 2014 to 2019, reaching $53.1B billion by 2019.

More organizations are doing business in the cloud than ever before and according to IDC, that trend will continue for some time. The cloud can have a tremendous impact, giving business leaders the power to manage budgets better, reduce capital expenses and create a more agile IT organization.

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But the cloud is also having a tremendous impact on IT service providers like TierPoint that offer data center and managed services. Some have chosen to become niche players, focusing on a narrow spectrum of services such as colocation. Others have broadened the scope of their portfolio to offer a wider array of services and insights. As you consider the deployment options available to you, it’s important to understand the way your service provider views the cloud and its impact on their core business. Continue reading

Creating Alignment Between IT and the Business

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By Todd Currie, General Manager & Vice President, TierPoint

In the Society for Information Management’s latest survey of Chief Information Officers, alignment to IT was the number one issue for CIOs in 2016. It’s a perennial favorite in just about every IT study and has been for years. Perhaps that should come as no surprise. When IT isn’t aligned to the needs of the business, negative things can happen:

— Business opportunities are missed
— IT can lose funding mid-project
— Millions are spent on projects that are never rolled out
— Successful projects are deemed failures by the business
— IT is not seen as a strategic contributor to the organization Continue reading

Hurricane Warning: Is Your Business Ready?

By Robert Lupo, GM, TierPoint Jacksonville Facility and Operations

Well, it’s that time of year again. No, not the Holiday Season.  It’s Hurricane Season.  It is of particular concern to businesses here in the Jacksonville area, but these storms can cause tragic circumstances across the Atlantic Seaboard and Gulf Coast states.   This time of year is a good reminder to make sure your business is prepared.

The National Oceanographic and Atmospheric Association (NOAA) is predicting this year will be a near normal hurricane season in the Atlantic Ocean.  This means the government agency is forecasting a 70% chance of 10 to 16 named storms (winds of 39 mph or higher). Of these, 4 to 8 could become hurricanes (winds of 74 mph or higher), including 1 to 4 major hurricanes (Category 3, 4 or 5; winds of 111 mph or higher).

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Continue reading

Data Center Knowledge feature article on TierPoint

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How TierPoint Quietly Built a Data Center Empire in Secondary Markets


As published by BILL STOLLER on June 23, 2016 on 

While the current cloud data center leasing frenzy involving the six publicly traded data center REITs in the biggest markets tends to command the headlines, it’s easy to lose sight of other major trends in the data center industry. One of them is the amount of activity in secondary data center markets.

Example of a company that’s been successful at taking advantage of that trend is St. Louis, Missouri-based TierPoint, a private equity-backed colocation, hybrid cloud, and managed services provider that has quickly become a force to be reckoned with in the data center industry. Over the last year or so, it has accelerated pace and scale of acquisitions, while also expanding through new construction and development. Most notably, it recently completed a 70,000-square foot facility on a 15-acre campus in Oklahoma City.

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Strategy and Future Plans

Gartner recently recognized TierPoint in its June 2016 “Magic Quadrant for Disaster Recovery as a Service” report. As Shea Long, TierPoint’s senior VP of product, put it in an interview with Data Center Knowledge, the company sees DRaaS as one of the key “mousetraps” in its expansion strategy.

To read the full article and to see the highlights from Bill’s conversation with TierPoint’s Senior Vice President – Products, Shea Long, click here

Hybrid IT: It’s About More than Infrastructure

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By Craig Hurley, Vice President, Hybrid Cloud & DRaaS 

In our last post, The Biggest IT Trend No One’s Paying Attention To, we defined Hybrid IT as an any-of-the-above approach to IT infrastructure that looks at each business’ computing scenario and applications to determine the best deployment methodology for their situation. Those methods could include any combination of private, multi-tenant, colocation, public (e.g. Azure, AWS) or on-premise.

But, Hybrid IT is about more than just who owns and manages the infrastructure. A true Hybrid IT environment also gives you the flexibility to consider the best way to manage other key infrastructure elements such as databases, operating systems, security, etc.  Continue reading

De-risking your DR

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by Shea Long, Senior Vice President, Products

Managing DR through a Software-Defined DRaaS Program

Common sense would lead us to believe that implementing a Disaster Recovery program should reduce the risk within your environment.  For the past 20+ years, as traditional DR technologies and techniques were deployed within customer environments this “de-risking” was true.

The big brand vendors would apply well know processes to evaluate a customer’s risk, apply known, trusted (albeit expensive) technology and the output would be a comprehensive DR program that could be executed when needed.  This process worked extremely well as technology evolved in a specific way, especially when traditional servers and custom applications kept operations running.  While technology sped up, became miniaturized and cheaper, the overall model of how DR was utilized remained relatively static.  Backups held more data, replication moved data faster, recovery times got quicker but the technology-use model remained relatively the same.

The Cloud changed that paradigm, and the standard cohort of big brand vendors has been reeling ever since. Continue reading