NEIBP Working Toward a Turnkey DR System

By Brian Schwartz, TierPoint Content Team

Ron Tedesco has served the National Elevator Industry Benefit Plans (NEIBP) for more than two decades. The organization, which administers collectively-bargained benefits for the International Union of Elevator Constructors, serves approximately 100,000 members and their families. Tedesco, who runs the IT department, concentrates a significant portion of his time on protecting member data because he knows that any data loss could make it more difficult for them to receive medical and retirement benefits.

In early 2015, Tedesco set out to modernize the NEIBP’s approach to backup and disaster recovery. At the time, his team was not satisfied with their cloud solution because data could not be easily recovered. Their goal was to implement a turnkey disaster recovery (DR) solution that would be simple to manage across multiple locations.


Ron Tedesco, Director of IT, National Elevator Industry Benefit Plans, is leading a creative effort to design and implement a DR solution for data and telecommunications.  

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Multi-Layered Attacks Require More Sophisticated IT Security

By Paul Mazzucco, TierPoint Chief Security Officer

Cyber-criminals are after your corporate data and they’re going to great lengths to get it. With the help of sophisticated bot-nets, the Internet of Things and multi-layered attack strategies, the threat to sensitive customer data and intellectual property has grown stronger. Developing an effective security strategy starts with an understanding how these attacks work and the motives behind them.

In the past, cyber-attacks were often the work of casual hackers or petty criminals looking for an easy opportunity. Today’s hackers are a much more sophisticated bunch with more serious, and potentially devastating, goals.


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Firing Up Innovation With IT Managed Services

prisma_image_innovation_tierpointBy Bob Hicks, Senior Vice President — Operations

As an information technology executive you face a constant dilemma. While innovation is a competitive necessity in today’s world of digital disruption, you lack bandwidth because day-to-day operational demands monopolize your time. No doubt, this is why chief information officers rank innovation as one of their top five concerns for 2016 in the Society for Information Management’s (SIM’s) latest survey.

Fortunately, cloud technology and IT managed services have matured to the point that CIOs now have a viable solution for making time for innovation. Increasingly, forward-looking companies are selectively outsourcing functions to experienced partners who specialize in making sure your technology consistently works when and how it needs to. By getting out from under the daily struggle to keep routine but critical IT functions running smoothly, you can focus your resources on maximizing business value.

Transforming IT from a cost center to a business differentiator is achievable through strategic innovation.  Maintaining or reducing operational IT costs while increasing business process efficiencies and enhancing your company’s go to market approach, whether directly or supportively, brings the business value maximization goal to a reality. Continue reading

The Forgotten Element of Data Security, Privacy and Compliance

wrking-in-data-centerBy Scott Capps, Director, Data Center Services

In the Society for Information Management’s annual survey of Chief Information Officers, once again, security and privacy took center stage for many IT leaders. That probably doesn’t come as much of a surprise to anyone. Data security and privacy – and I’d add compliance – should remain one of the CIO’s top concerns. However, CIOs would do well to remember that data security, privacy, and compliance are about more than keeping malicious hackers and data thieves out of their systems. There is a physical element that needs to be taken into account as well.

What’s Wrong With This Picture?

I’ve visited any number of organizations that tell me security is their main concern, but when they show me their on-site data center, it’s basically a closet with no physical security measures in place – not even a lock on the door. To make matters worse, most of these organizations are not in high-security buildings. At night, cleaning crews are given access to the grounds with very little supervision, and outside access to the building isn’t well controlled.  When IT equipment is located in an office building, all individuals that access the building have the potential to access the Data Room or Data Closet, even when secured. Continue reading

HPE Video: Picking the Right Partners

Freeing Up IT Resources with Hewlett Packard Enterprise (HPE) and TierPoint 

by Denny Heaberlin, Director Product Enablement and OEM Alliance Partnerships, TierPoint

“A recent survey of more than 6,000 IT organizations found that nearly two thirds of the respondents are either already using or planning to use a public cloud IaaS by the end of 2016.”  – IDC Press Release, July 14, 2016

Clearly, support for public clouds is growing. One of the reasons may be that companies are starting to see that public clouds can actually help them address key concerns like security and compliance.

“Most of the concerns around infrastructure as a solution are perceived concerns. What [business leaders] don’t at times understand on day one, but they do once they sit down with the HPE team, the partner, and TierPoint is that it’s a more compliant solution; it’s a more secure solution. [Infrastructure as a Service] is an environment where we can worry about the security and the compliance, and the client doesn’t have to worry about it.”

– John Holland, TierPoint Senior VP of Sales

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What Can Hybrid IT Do for You?


By Joe Conlin, Senior Solutions Engineer, TierPoint

Why is Hybrid IT the buzzword of the moment in management circles?  Because it can reduce capital spending, let you take advantage of all the efficiencies and flexibility of the cloud and protect the specialized data assets that make your business unique.

In the black-and-white-world of a few years ago, traditional IT infrastructure was owned and managed by a company, either on premise or distributed to various locations.  This offered lots of control, and required lots of expense.  Cloud solutions beckoned with little capital investment and greater flexibility.  But still, solutions were one or the other, black or white, either-or.

Until now.  Hybrid IT uses the best of both worlds and offers a better solution for our full-color world. Continue reading

Data Center POST: “DRaaS is a Cornerstone of the Cloud”


Disaster Recovery-as-a-Service is a Cornerstone of the Cloud

As published by Shea Long for Data Center POST on August 31, 2016 on 

Disaster Recovery-as-a-Service (DRaaS) is emerging as a fundamental component of the cloud services landscape because it provides a way to protect against data loss from your own servers or from other cloud services. The two primary types of DRaaS are cloud-to-cloud and cloud-to-server. Each has unique benefits but are both part of the broader DRaaS solution set that is growing in popularity.

Large enterprise organizations are not the only ones buying DRaaS. Mid-sized companies can reap the benefits too. The big benefit that drives interest is risk mitigation. No one wants to be caught without the ability to recover their data in the event of a crash. DRaaS is also growing because companies recognize the substantial cost of unplanned downtime. IDC, a market research, analysis and advisory firm, has uncovered that the average revenue lost per hour of downtime in midsize companies is significant: nearly $60,000 for manufacturing firms, $158,000 for healthcare businesses and $400,000 for retail businesses. A significant storm, single lightning strike, and even human error can put an entire operation at risk.

Gartner Research predicted that, “By 2018, the number of organizations using disaster recovery as a service will exceed the number of organizations using traditional, syndicated recovery services.”

Another reason for DRaaS’ growth is that more organizations are utilizing hybrid IT to balance the mix of IT services between a cloud provider and their own internal data centers. Hybrid IT provides organizations with more flexibility to scale up their storage and compute needs and shift workloads to the right resources, with the added benefit of having it all managed through a single pane of glass.

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Shea_Long_SVP Product TierPoint

Shea Long is SVP of Products at TierPoint.  He brings more than 20 years of Product experience to TierPoint and leads the strategic vision, development, revenue growth, and life cycle management of Cloud, Managed Services, Security, Disaster Recovery and Colocation services. Shea’s passion drives the creation of products that inspire and connect businesses, people and technologies while improving performance and creating opportunity.