HPE Video: Picking the Right Partners

Freeing Up IT Resources with Hewlett Packard Enterprise (HPE) and TierPoint 

by Denny Heaberlin, Director Product Enablement and OEM Alliance Partnerships, TierPoint

“A recent survey of more than 6,000 IT organizations found that nearly two thirds of the respondents are either already using or planning to use a public cloud IaaS by the end of 2016.”  – IDC Press Release, July 14, 2016

Clearly, support for public clouds is growing. One of the reasons may be that companies are starting to see that public clouds can actually help them address key concerns like security and compliance.

“Most of the concerns around infrastructure as a solution are perceived concerns. What [business leaders] don’t at times understand on day one, but they do once they sit down with the HPE team, the partner, and TierPoint is that it’s a more compliant solution; it’s a more secure solution. [Infrastructure as a Service] is an environment where we can worry about the security and the compliance, and the client doesn’t have to worry about it.”

– John Holland, TierPoint Senior VP of Sales

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What Can Hybrid IT Do for You?


By Joe Conlin, Senior Solutions Engineer, TierPoint

Why is Hybrid IT the buzzword of the moment in management circles?  Because it can reduce capital spending, let you take advantage of all the efficiencies and flexibility of the cloud and protect the specialized data assets that make your business unique.

In the black-and-white-world of a few years ago, traditional IT infrastructure was owned and managed by a company, either on premise or distributed to various locations.  This offered lots of control, and required lots of expense.  Cloud solutions beckoned with little capital investment and greater flexibility.  But still, solutions were one or the other, black or white, either-or.

Until now.  Hybrid IT uses the best of both worlds and offers a better solution for our full-color world. Continue reading

Data Center POST: “DRaaS is a Cornerstone of the Cloud”


Disaster Recovery-as-a-Service is a Cornerstone of the Cloud

As published by Shea Long for Data Center POST on August 31, 2016 on www.datacenterpost.com 

Disaster Recovery-as-a-Service (DRaaS) is emerging as a fundamental component of the cloud services landscape because it provides a way to protect against data loss from your own servers or from other cloud services. The two primary types of DRaaS are cloud-to-cloud and cloud-to-server. Each has unique benefits but are both part of the broader DRaaS solution set that is growing in popularity.

Large enterprise organizations are not the only ones buying DRaaS. Mid-sized companies can reap the benefits too. The big benefit that drives interest is risk mitigation. No one wants to be caught without the ability to recover their data in the event of a crash. DRaaS is also growing because companies recognize the substantial cost of unplanned downtime. IDC, a market research, analysis and advisory firm, has uncovered that the average revenue lost per hour of downtime in midsize companies is significant: nearly $60,000 for manufacturing firms, $158,000 for healthcare businesses and $400,000 for retail businesses. A significant storm, single lightning strike, and even human error can put an entire operation at risk.

Gartner Research predicted that, “By 2018, the number of organizations using disaster recovery as a service will exceed the number of organizations using traditional, syndicated recovery services.”

Another reason for DRaaS’ growth is that more organizations are utilizing hybrid IT to balance the mix of IT services between a cloud provider and their own internal data centers. Hybrid IT provides organizations with more flexibility to scale up their storage and compute needs and shift workloads to the right resources, with the added benefit of having it all managed through a single pane of glass.

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Shea_Long_SVP Product TierPoint

Shea Long is SVP of Products at TierPoint.  He brings more than 20 years of Product experience to TierPoint and leads the strategic vision, development, revenue growth, and life cycle management of Cloud, Managed Services, Security, Disaster Recovery and Colocation services. Shea’s passion drives the creation of products that inspire and connect businesses, people and technologies while improving performance and creating opportunity. 

Disaster Recovery, Business Continuity and Hurricane Season – Part II

By Robert Lupo, GM, TierPoint Jacksonville Facility and Operations

Last July, we wrote a post about the opening of the 2016 hurricane season. We explained that this year is expected to be a “near normal” season, with 10 to 16 named storms in the Atlantic, including 1 to 4 major hurricanes. We talked about what this means for businesses on the Atlantic Seaboard and the Gulf Coast, and how they should prepare themselves for possible hurricanes.

Hurricanes aren’t the only reason IT systems are compromised. Most parts of the United States are at risk for some kind of natural disaster.  But it doesn’t take an earthquake to bring your business to a grinding halt.  There are many more common occurrences in daily life that can cause an outage.  Some of the ones we see most frequently include:

  • Power loss
  • Premature system failures, resulting from a variety of reasons including overheating or poor ventilation
  • Water from sprinklers or other sources
  • User error
  • Viruses or other security breaches

When outages do occur, the costs can be devastating most importantly for personal safety but also to the life of an organization.

Hurricane Season Sign With Stormy Background

According to NOAA, we are now entering the peak of this year’s hurricane season.

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Top C-Suite Misconceptions about Disaster Recovery Services

42457441 - businessman on the road to success in business

By Joe Conlin, Senior Solutions Engineer, TierPoint

Disaster recovery is a big topic in executive circles these days, fueled by almost weekly examples of what happens when IT systems fail.  We’ve seen it in retail, banking and most recently, the airline industry.  In July, Southwest Airlines delayed or canceled more than 10,000 flights.  Right after that, Delta grounded or delayed 2,500.  The cost?  Not just a blow to the bottom line, but the long-lasting ill will of customers burned by the flame-out.

Why does this repeatedly happen?  The complexity of most companies’ IT systems makes it a foregone conclusion.  In the IT industry, we don’t deny systems will fail, in fact we know they will.  The only course of action is to have a good disaster recovery (DR) plan in place to minimize the impact. Continue reading

The Cloud is Changing Our Business

By Dori Degenhardt, TierPoint

IDC predicts cloud IT infrastructure spending will grow at CAGR of 15.1% from 2014 to 2019, reaching $53.1B billion by 2019.

More organizations are doing business in the cloud than ever before and according to IDC, that trend will continue for some time. The cloud can have a tremendous impact, giving business leaders the power to manage budgets better, reduce capital expenses and create a more agile IT organization.

IDC Market Forecast Image for TierPoint Blog

But the cloud is also having a tremendous impact on IT service providers like TierPoint that offer data center and managed services. Some have chosen to become niche players, focusing on a narrow spectrum of services such as colocation. Others have broadened the scope of their portfolio to offer a wider array of services and insights. As you consider the deployment options available to you, it’s important to understand the way your service provider views the cloud and its impact on their core business. Continue reading

Creating Alignment Between IT and the Business

Creating_Alignment_TierPoint Blog

By Todd Currie, General Manager & Vice President, TierPoint

In the Society for Information Management’s latest survey of Chief Information Officers, alignment to IT was the number one issue for CIOs in 2016. It’s a perennial favorite in just about every IT study and has been for years. Perhaps that should come as no surprise. When IT isn’t aligned to the needs of the business, negative things can happen:

— Business opportunities are missed
— IT can lose funding mid-project
— Millions are spent on projects that are never rolled out
— Successful projects are deemed failures by the business
— IT is not seen as a strategic contributor to the organization Continue reading