Considering DRaaS? A Guide to Help Identify Your Best Path to the Cloud

By Russ O’Risky, Senior Solutions Engineer

Let these discussion points help you prepare your move to a public cloud infrastructure.

Seasoned cloud sales experts know that what they draw out of you in that critical first discussion can set the stage for your success in moving to the cloud. Your answers and the strategies they identify, will help guide how you both approach and invest in your public cloud infrastructure. Your cloud partner should be asking these types of probing questions to guide your move to the cloud.

draas-public-cloud-imageQuestion No. 1: What are you doing for disaster recovery (DR) now?

IT teams often see moving DR to the cloud as a safe first step in adopting real estate in public cloud infrastructure. Your response to this DR question can drive what we solve for and how we solve it. Comprehensive DR in the cloud can be an integral bridge to everything else you want to do.

Client Example: In one instance, we discovered that a company had no DR. They wanted to move production to the cloud, which meant significant downtime. We laid out a phased approach that incorporated Disaster Recovery as a Service (DRaaS) as their first step to the cloud for their entire infrastructure. Continue reading

Disaster Recovery, Business Continuity and Hurricane Season – Part II

By Robert Lupo, GM, TierPoint Jacksonville Facility and Operations

Last July, we wrote a post about the opening of the 2016 hurricane season. We explained that this year is expected to be a “near normal” season, with 10 to 16 named storms in the Atlantic, including 1 to 4 major hurricanes. We talked about what this means for businesses on the Atlantic Seaboard and the Gulf Coast, and how they should prepare themselves for possible hurricanes.

Hurricanes aren’t the only reason IT systems are compromised. Most parts of the United States are at risk for some kind of natural disaster.  But it doesn’t take an earthquake to bring your business to a grinding halt.  There are many more common occurrences in daily life that can cause an outage.  Some of the ones we see most frequently include:

  • Power loss
  • Premature system failures, resulting from a variety of reasons including overheating or poor ventilation
  • Water from sprinklers or other sources
  • User error
  • Viruses or other security breaches

When outages do occur, the costs can be devastating most importantly for personal safety but also to the life of an organization.

Hurricane Season Sign With Stormy Background

According to NOAA, we are now entering the peak of this year’s hurricane season.

Continue reading

Top C-Suite Misconceptions about Disaster Recovery Services

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By Joe Conlin, Senior Solutions Engineer, TierPoint

Disaster recovery is a big topic in executive circles these days, fueled by almost weekly examples of what happens when IT systems fail.  We’ve seen it in retail, banking and most recently, the airline industry.  In July, Southwest Airlines delayed or canceled more than 10,000 flights.  Right after that, Delta grounded or delayed 2,500.  The cost?  Not just a blow to the bottom line, but the long-lasting ill will of customers burned by the flame-out.

Why does this repeatedly happen?  The complexity of most companies’ IT systems makes it a foregone conclusion.  In the IT industry, we don’t deny systems will fail, in fact we know they will.  The only course of action is to have a good disaster recovery (DR) plan in place to minimize the impact. Continue reading

Hurricane Warning: Is Your Business Ready?

By Robert Lupo, GM, TierPoint Jacksonville Facility and Operations

Well, it’s that time of year again. No, not the Holiday Season.  It’s Hurricane Season.  It is of particular concern to businesses here in the Jacksonville area, but these storms can cause tragic circumstances across the Atlantic Seaboard and Gulf Coast states.   This time of year is a good reminder to make sure your business is prepared.

The National Oceanographic and Atmospheric Association (NOAA) is predicting this year will be a near normal hurricane season in the Atlantic Ocean.  This means the government agency is forecasting a 70% chance of 10 to 16 named storms (winds of 39 mph or higher). Of these, 4 to 8 could become hurricanes (winds of 74 mph or higher), including 1 to 4 major hurricanes (Category 3, 4 or 5; winds of 111 mph or higher).

lupo hurricane graphic

Continue reading

De-risking your DR

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by Shea Long, Senior Vice President, Products

Managing DR through a Software-Defined DRaaS Program

Common sense would lead us to believe that implementing a Disaster Recovery program should reduce the risk within your environment.  For the past 20+ years, as traditional DR technologies and techniques were deployed within customer environments this “de-risking” was true.

The big brand vendors would apply well know processes to evaluate a customer’s risk, apply known, trusted (albeit expensive) technology and the output would be a comprehensive DR program that could be executed when needed.  This process worked extremely well as technology evolved in a specific way, especially when traditional servers and custom applications kept operations running.  While technology sped up, became miniaturized and cheaper, the overall model of how DR was utilized remained relatively static.  Backups held more data, replication moved data faster, recovery times got quicker but the technology-use model remained relatively the same.

The Cloud changed that paradigm, and the standard cohort of big brand vendors has been reeling ever since. Continue reading