A capable, agile IT department can be of immense strategic value to any organization. However, IT professionals at all levels in the organization often struggle to move from a tactical approach to their role to a more strategic one. The challenge isn’t usually knowledge. It’s time.
Too many spend their day running from one fire to another. The goal is to put them out as quickly as possible, or at least contain them so they don’t turn into a metaphorical conflagration that consumes the business. This leaves the IT team with little time to eat lunch, let alone think about how they can contribute more strategically to the organization.
Of course, it’s not likely we’ll ever see the day when fire-fighting in IT is a thing of the past. Human beings and IT are a naturally combustible combination. What if you could give your IT professionals better tools with which to fight these fires?
The right productivity tools to address challenges
Having the right productivity tools and applications give you the ability to address risks and streamline daily tasks, freeing up time for more strategic projects.
In a recent eBook, we follow a day in the life of Lewis, a one-man IT dynamo with whom many IT professionals will identify. His organization has just merged with another, and he’s got his hands full helping his new colleagues get set up in the new system. He has the right tools for the job.
Here are a few of the challenges he must address on a day to day basis:
- An unauthorized device has just tried to access the document management system from Chicago. Did the firm’s partner just try to use another new tablet from the road? Or is it a hacker trying to gain access?
- Someone tries to send a confidential file over email. Wait, are they even allowed to access that specific file?
- One of the firm’s junior staff has their phone stolen while at the gym. The confidential information it contains is worth far more than the phone itself; plus, hackers could use it to gain access to the back-office systems.
- Two coworkers discuss wiring money to one of the execs who needs it right away. It sounds “phishy” – could they be a target of some type of cyberattack?
In each of these scenarios, plus several more, Lewis successfully leverages Microsoft Office 365 and Microsoft Enterprise Mobility + Security (EMS) to address the situation.
What is Office 365 and Enterprise Mobility + Security (EMS)? Office 365 is Microsoft’s subscription service that includes their suite of productivity applications in the cloud. Enterprise Mobility + Security (EMS) is access management, information protection, threat protection, unified endpoint management, and a cloud security broker, all built right into Office 365.
Download and read our eBook: An I.T. Hero’s Day.
Learn how your business can benefit from Office 365 and EMS
Of course, in our world, Lewis gets the accolades he deserves from the managing partner at his firm. Your individual results may vary, but at the very least, Office 365 and EMS can help you get more done and leave work at the end of the day knowing everything is under control.
If you’d like to learn more about Office 365 and EMS, reach out to us. We can help your organization transition quickly and help you ensure everything is set up to ensure maximum performance and security.