Hurricane Warning: Is Your Business Ready?

By Robert Lupo, GM, TierPoint Jacksonville Facility and Operations

Well, it’s that time of year again. No, not the Holiday Season.  It’s Hurricane Season.  It is of particular concern to businesses here in the Jacksonville area, but these storms can cause tragic circumstances across the Atlantic Seaboard and Gulf Coast states.   This time of year is a good reminder to make sure your business is prepared.

The National Oceanographic and Atmospheric Association (NOAA) is predicting this year will be a near normal hurricane season in the Atlantic Ocean.  This means the government agency is forecasting a 70% chance of 10 to 16 named storms (winds of 39 mph or higher). Of these, 4 to 8 could become hurricanes (winds of 74 mph or higher), including 1 to 4 major hurricanes (Category 3, 4 or 5; winds of 111 mph or higher).

lupo hurricane graphic

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Video: TierPoint and Zerto Discuss Software-Defined DRaaS and Hybrid IT

By Shea Long, TierPoint SVP, Products

Congrats to Zerto for pulling off a great inaugural user conference.  TierPoint was proud to participate as a Gold-level sponsor.  Having the opportunity to speak with Zerto’s senior management team about our shared mission was a key highlight for me, as was interacting with customers and partners throughout the conference.

Both Zerto and TierPoint focus on helping customers increase simplicity in their computing environment(s).  The cloud, after all, is supposed to provide more simplicity, right?  Simple, however, converts quickly to complex when you start deploying multiple clouds, both public and private. Helping clients simplify data management and protection is really at the foundation of TierPoint’s hybrid IT strategy. Our goal is to provide clients with the flexibility to choose their own mix of services.  This may include a public cloud option like Azure, an on-premise solution and/or a fully-managed infrastructure solution from a provider like TierPoint — all integrating smoothly in a seamless, efficient way.

This approach elevates DRaaS into a core cloud application and major building block of a managed resilience solution — something clients tell us more and more that they want.

At the conference, I was fortunate to have the opportunity to sit down with Rob Strechay, VP of product at Zerto.  We talked about what DRaaS is today and where it is headed in the future.  We also explored what TierPoint calls software-defined DRaaS.  TierPoint’s vision for DRaaS includes taking the benefits often associated with software defined networking and applying them to DRaaS, creating more simplicity, agility and resilience for our clients and ultimately our clients’ clients.

We invite you to watch our short video on this topic and be sure to let us know what you think.


Making Cloud More Local and Other Observations Four Months in at TierPoint

By Shea Long, TierPoint SVP of Products

It’s been a whirlwind four months since I joined TierPoint to lead the development and execution of our company’s product and service portfolios. Here are my observations and thoughts since taking on the task.

Making Cloud More Local
Although cloud adoption continues to rise, there remains a hesitation among many businesses to deploy their mission critical applications and infrastructure on a solution provider’s server that is located far, far away. If your organization is in Florida, do you want to your cloud to live in Seattle? That may be fine for some workloads, but for the most vital ones? So I see one of TierPoint’s big opportunities as making cloud computing more local. That means building out more locations in more markets where we can offer an array of managed services that emphasize human-to-human communication with clients. There is value in someone getting to see their cloud and getting a chance to interact with the architect who designed their solution. Continue reading

Reflecting on Research about Breach Recovery Costs

By Nick Molina, TierPoint IT Engineer

In the last few weeks, Kaspersky Lab generated a lot of attention from their study about the costs of a security breach, finding that it costs double to recover if virtual infrastructure is affected. You can read their report. Some of the resulting screaming headlines came across like an indictment of virtualization itself. It has moved me to chime in with a point that seems to be missing: It is largely not virtualization’s fault.

hackerYes, there are many factors that drive up breach recovery costs. One that has been overlooked in the Kaspersky report discussion is virtual machine (VM) sprawl. With VMs, it is easy to set them and forget them. They can live on even without patching or OS updates, whereas their physical counterparts more frequently tend to get decommissioned or upgraded over time. Malware loves these unpatched and neglected VMs because they provide an easier point of entry into your network and can lie in wait until they are ready to do the voodoo that they do.

Although a diligent IT team with some automation can limit sprawl, sprawl is a big problem that can substantially impact risks and recovery costs. When conducting an analysis like this, you cannot ignore people and processes as part of your evaluation. Continue reading

You Must Have a Business Continuity Plan When the Pope Comes to Town

By Chris Moren, TierPoint Client Services Manager

Beginning today, The World Meeting of Families Conference will take place in Philadelphia. The event will be a capped off by a visit by Pope Francis on Saturday the 26th, who will be speaking at several locations around the city. He will also be participating in a motorcade and celebrating a public Papal Mass on Sunday.

Here in Pennsylvania, a massive logistical effort has been underway for months to ensure the safety and success of the event. To provide for the utmost security for Pope Francis and the conference participants, many bridges and interstate highways, along with local streets in and around Center City Philadelphia will be closed for the duration of the event. It will be difficult for people to move around and get to work and shop. Naturally, this is causing business hardship on many levels. Continue reading

Quodd Financial CEO Dishes on Financial Services IT Trends

It is 3 am on a summer Monday in northern Ohio. Dennis Cassidy is just getting up to catch his weekly commuter flight to Manhattan where he is chairman and CEO of Quodd Financial, a provider of information services to Wall Street traders, hedge-fund managers and professional retail brokers. During winters, he commutes from his Florida home. In total, he has been making the aerial commutes for the past eight years. Continue reading

Why Site Recovery Manager Dominates Our DR Discussions

By Christian Lappin, Senior Sales Engineer, TierPoint

I often discuss how too much virtualization creates risk in your environment. Virtualization, however, can also play a vital role in your ability to recover from a data disaster. In fact, virtual machine (VM) management has become one of the key elements in a disaster recovery (DR) solution. Done successfully, you get improved recovery speeds, a more effective testing environment, and many other benefits that maximize your infrastructure’s availability.

To manage VMs for DR, many of our customers use a site recovery manager (SRM) from vendors including VMware and Zerto. SRMs allow you to easily manage all of your Virtual Infrastructure (VI) recovery in the event of a disaster. In hybrid cloud environments, SRM manages the synchronization of your Virtual Center data (guest VM configurations) between the primary and backup site. SRM is also important because it provides role-based access control, audit trails and the ability to export your recovery plan. Continue reading