Strategic Planning: Rethinking Your Hybrid IT Strategy in 2017

“Through 2019, public cloud growth is expected to be nearly 3X the growth of private clouds.  In turn, private cloud growth is expected to be 2X higher than colocation.” – Source: IDC

2016 and 2017 concept

By Andy Stewart, Chief Strategy Officer

2016: An exciting year for the cloud

The growth in public cloud and its adoption across every size and type of enterprise in 2016 is astounding.  Companies like Microsoft and Amazon have labored tirelessly to create platforms capable of reinventing how IT is consumed, both now and into the future. Microsoft’s public cloud platform, Azure, is already seeing more than 120,000 new subscriptions a month, and Amazon Web Services (AWS) revenues have a run rate exceeding $10 billion a year.

Looking forward, a number of the mid-sized enterprises we work with are rethinking their hybrid strategy to include the public cloud for more than just test/dev environments and disaster recovery. We’re even seeing boards of directors issue mandates for the organization to move a certain percentage of their workloads to the public cloud. In addition, Big Data initiatives are prompting another look at both public and hosted private clouds as cloud resources can help businesses use their budget dollars more efficiently by turning a capital expense into a monthly operating expense. Continue reading

Video: TierPoint and Zerto Discuss Software-Defined DRaaS and Hybrid IT

By Shea Long, TierPoint SVP, Products

Congrats to Zerto for pulling off a great inaugural user conference.  TierPoint was proud to participate as a Gold-level sponsor.  Having the opportunity to speak with Zerto’s senior management team about our shared mission was a key highlight for me, as was interacting with customers and partners throughout the conference.

Both Zerto and TierPoint focus on helping customers increase simplicity in their computing environment(s).  The cloud, after all, is supposed to provide more simplicity, right?  Simple, however, converts quickly to complex when you start deploying multiple clouds, both public and private. Helping clients simplify data management and protection is really at the foundation of TierPoint’s hybrid IT strategy. Our goal is to provide clients with the flexibility to choose their own mix of services.  This may include a public cloud option like Azure, an on-premise solution and/or a fully-managed infrastructure solution from a provider like TierPoint — all integrating smoothly in a seamless, efficient way.

This approach elevates DRaaS into a core cloud application and major building block of a managed resilience solution — something clients tell us more and more that they want.

At the conference, I was fortunate to have the opportunity to sit down with Rob Strechay, VP of product at Zerto.  We talked about what DRaaS is today and where it is headed in the future.  We also explored what TierPoint calls software-defined DRaaS.  TierPoint’s vision for DRaaS includes taking the benefits often associated with software defined networking and applying them to DRaaS, creating more simplicity, agility and resilience for our clients and ultimately our clients’ clients.

We invite you to watch our short video on this topic and be sure to let us know what you think.


Executive Sponsorship: Don’t Migrate to the Cloud Without It

Exec Level Sponsorship_Cloud Migration

By Octavio Morales, Senior Vice President — Operations

It doesn’t matter what business you’re in or what type of project you’re managing. Change is hard. The bigger the change, the more you need senior leadership to help pave the way. Migrating to the cloud can fall into this category. And, while you might have a C-level executive such as a CIO or CTO driving the project, here are a handful of reasons why it can be a good idea to enlist executive sponsorship from outside the IT realm as well:

Alignment to business goals. In the Society for Information Management’s latest survey of Chief Information Officers, alignment to IT was the number one issue for CIOs in 2016. Having an executive sponsor from the business side of the organization can help you understand how your cloud migration strategy needs to support the business and articulate the business benefits of your strategy to others.

Cost/benefit analysis. When you migrate to the cloud, decisions will need to be made that require a thorough understanding of the cost/benefits analysis. For example, which cloud model suits your organization best: public? private? hosted private? colocation? hybrid? The most effective solution may not always look the least expensive on paper. An executive who can articulate the business reasons for choosing one over the other to the rest of the C-Suite can be an invaluable ally. Continue reading

Making Cloud More Local and Other Observations Four Months in at TierPoint

By Shea Long, TierPoint SVP of Products

It’s been a whirlwind four months since I joined TierPoint to lead the development and execution of our company’s product and service portfolios. Here are my observations and thoughts since taking on the task.

Making Cloud More Local
Although cloud adoption continues to rise, there remains a hesitation among many businesses to deploy their mission critical applications and infrastructure on a solution provider’s server that is located far, far away. If your organization is in Florida, do you want to your cloud to live in Seattle? That may be fine for some workloads, but for the most vital ones? So I see one of TierPoint’s big opportunities as making cloud computing more local. That means building out more locations in more markets where we can offer an array of managed services that emphasize human-to-human communication with clients. There is value in someone getting to see their cloud and getting a chance to interact with the architect who designed their solution. Continue reading

Why I Am Attending VMWorld

Scott Fuhriman, VP of Sales & Product Development

Five years ago, TierPoint partnered with VMware as a foundation for our cloud services. Attending VMWorld has become an important part of our event calendar and this will be my third year in attendance. So what is the value of attending VMWorld?


Everett Burger, TierPoint Cloud Architect, and Scott Fuhriman at VMWorld in 2014.

Before I get into the meat of why I will attend, let me briefly discuss the learning process I’ve gone through for this to be a valuable experience. The first year I attended, I got lost is the expansiveness of the conference, trying to determine how to best use my time during the show. This year, most of the planning details have come easier. I have also learned how to better determine if a session will be valuable and how to better navigate the seemingly endless aisles of exhibits, each more interesting than the next, as they showcase the latest technologies. Continue reading

How Pairing Cloud & Virtualization Technologies Can Slash Costs

By Christian Lappin, TierPoint Sr. Sales Engineer

Virtualization and the cloud are the perfect partners; together, they can produce more cost savings, power and performance with even fewer resources deployed. We’ve also seen where together they help customers avoid virtualization over saturation which introduces risk into an environment.

But as powerful as the benefits can be, how they actually work together can be confusing. We’ve created a primer on how understanding the cloud and virtualization mix. Continue reading

FAQ Friday: What are Top Elements of a Great Customer Experience?

By Brian Schwartz, TierPoint Content & Social Media Marketing Manager

During one of the recent winter storms that have been belting the northeast, Ram Bhagwandin, a facilities manager at TierPoint’s Hawthorne, NY data center, received a phone call at 3:00 a.m. The temperature was -2°F. In that cold, servers (and people too) can get a little cranky. His job was to help ensure that equipment inside the facility kept running smoothly.

Bhagwandin spent more than 20 years running IT architecture for large organizations before joining TierPoint two years ago. For this week’s FAQ Friday, I asked him about the top two things he and his team do to help deliver a great customer experience. Continue reading