Hosted Private Clouds have been around for a long time, but they don’t get as much attention as they deserve. Forrester is one analyst that understands the important role they play in a comprehensive Hybrid IT strategy.

If you’re unfamiliar with what we mean by a Hosted Private Cloud, it’s a cloud infrastructure where dedicated compute, storage, and network resources are housed in a 3rd party data center. In many cases, the data center operator will also provide some level of management services as well, although what those services are varies greatly from customer to customer. Typically, customers choose a Hosted Private Cloud when they want the performance and security of dedicated resources, but they want to offload some of the management of the infrastructure.

Hosted Private Cloud: The Path of Least Resistance?

The Forrester Wave report brings out a new and very interesting angle for potential cloud buyers. Some of the reasons given for choosing a Hosted Private Cloud are the same year-over-year, e.g., managing workloads that require additional security or to avoid rewriting legacy applications for the cloud. But there’s a new type of Hosted Private Cloud buyer this year: “Cloud migrators seeking less resistance.”

We’ve seen this for a while in our customer base. One group of stakeholders in the company sees a benefit in moving to the cloud, such as lowering infrastructure costs. Others in the organization aren’t yet comfortable with aspects of the cloud, such as security or performance. It’s not necessarily that the cloud can’t meet their needs; they’re just a little more cautious. A Hosted Private Cloud is a sort of middle ground, and it can be a stepping stone on the path to broader utilization of resources in the cloud. As you might imagine, we see this a lot in highly regulated industries such as healthcare and financial services.

Related post: Is Hosted Private Cloud the Migration Path Less Taken?

For cloud buyers of all types, Forrester’s report is exceptionally useful because they detail out the criteria they use for rating vendors and provide individual ratings for each of these criteria.

Read the full report - 2017 Gartner Magic Quadrant for DRaaS

TierPoint’s Performance in Several Criteria

I’m pleased to report that TierPoint was cited as a strong performer. Here is how we scored in several criteria that we believe are critical to the customers we serve.

1. Security – I’m certain many of our customers feel that this category is critically important given the current IT security landscape. TierPoint was one of two vendors that scored a 4 out of 5. Only one vendor scored higher.

2. Services and Customer Experience – In this category, TierPoint outscored every other vendor evaluated, receiving a 4.35 out of 5. I would like to sincerely thank our customers for the great job they did sharing their experiences with Forrester’s researchers.

3. Data Center Locations – Being able to select where their data resides is important to many of our customers, especially those in regulated industries or those concerned with business continuity, and we scored a 5 out of 5 in this criterion. For a complete list of our data centers, click here.

This is just a quick snapshot of some key criteria. There are 33 overall in the full report. As always, what’s important to another organization may not be important to you. So, for a limited time, we are offering complimentary access to the report. You can download a copy here.


Bob is VP of Product Management and has been on the TierPoint team just shy of 5 years.  His extensive background in Product Management includes positions at Unisys, SunGard and Verizon Business/Terremark.  Bob has managed the introduction and life cycle of software products (including operating systems, database systems and compilers), managed service portfolios (including backup, replication and storage), securing the infrastructure for multi-tenant cloud government systems and more recently multi-tenant and private cloud offerings at TierPoint.

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